Simba Toys GmbH & Co. KG
Werkstr. 1
Fürth, DE, 90765
https://india.simba-dickie-group.com/en/the-group/locations/
Questions & Answers
Shipping & Returns
Shipment:
We ship your order with DHL so that it arrives safely and quickly in 1-3 working days. And the best part: For orders over €29, we deliver directly to your home free of charge!
For orders under €29, there is a flat shipping fee of just €4.99 – so you can have your favorite toys with you in no time!
Return:
If you ever want to return something, that's no problem! Returning an item will cost you only €4.52. Simply fill out our cancellation form and send it to info@toyheroes.de – we will take care of the rest so that everything is quick and uncomplicated for you.
Why are the toys so cheap?
Our toys come from overproduction, special items and discontinued models. Through direct cooperation with manufacturers, we can offer you branded toys at up to 70% off. You get high-quality toys at unbeatable prices because we pass the savings directly on to you.
How do the toys contribute to sustainability?
By bringing unsold toys and flawless returns back onto the market, we are actively contributing to preventing the creation of mass waste. Many of these toys are in perfect condition and deserve to continue to bring joy - instead of being unnecessarily disposed of. We believe that there is no point in throwing away valuable products that can still be used for a long time.
With every purchase from us, you support this idea and promote a sustainable circular economy. You consciously choose toys that have already been produced, thereby helping to conserve resources and reduce the ecological footprint of the toy industry. This way, you not only receive high-quality products, but at the same time make a positive contribution to our environment and the future of our children.
How is quality and safety guaranteed?
All our toys meet strict EU safety standards. We only work with reputable brands, so you can be sure that every toy is high quality and durable. Every product is carefully tested.
Are the toys new or used?
Our toys are new and in perfect condition, but come exclusively from remaining stocks, overproductions or limited series that are no longer available in regular stores.
Small packaging defects may occasionally occur, but in no way affect the quality or functionality of the toys. This gives you the chance to discover exclusive and limited items at particularly low prices.